1. Exchanges
We offer exchanges for eligible products if you need a different size of the same product, subject to availability.
Size Exchange
- Size exchanges are accepted only for eligible products.
- Exchange requests must be raised within 5 days from the date of delivery.
- Size exchanges are free - there is no exchange fee.
- The exchange is subject to product availability.
- Exchanges are permitted only for the same product/design and cannot be used to change to a different product.
- Once the exchange request is approved, we will arrange pickup of the original product.
- The replacement product will be dispatched after the returned product is received and passes our quality inspection.
Exchange Eligibility
The product must be:
- Unworn and unused
- Unwashed
- In its original condition
- With all original tags attached
- In the original packaging
Products that do not meet these conditions may be rejected for exchange.